ANTI MONEY-LAUNDERING MANUAL

 


WHISTLE BLOWER

You can assist FCMB to combat fraud and misconduct, by contacting the KPMG Ethics Line, independently operated by KPMG Professional Services.

This is how the KPMG Ethics Line works:

 

 


ONLINE FRAUD

Scam Alert

This is to alert you of the circulation of scam emails by fraudsters, requesting customers to update their Account information by clicking on a supposed 'FCMB LINK' webpage link or replying to the email. The web page then requests Customers to provide sensitive information about their accounts, Passwords, ATM Card Details & Personal Identification Number (PIN).

 

 


MOBILE AND TELEPHONE FRAUD

Mobile Fraud

Mobile Banking has made it easier than ever to check your account balance and view transactions, even when you're on the move. By taking the following steps to protect your mobile phone, you can make using our service even more secure.

 

 


CARD AND CHEQUE FRAUD

Card Fraud

Lost and stolen card fraud

This occurs when a lost or stolen card is used by a fraudster posing as you. Most lost and stolen card fraud occurs before you report the loss.

 

 


PRESS RELEASES

 


SATURDAY BANKING BRANCHES

 


BVN BRANCHES

 


WHISTLE BLOWER

You can assist FCMB to combat fraud and misconduct, by contacting the KPMG Ethics Line, independently operated by KPMG Professional Services.

This is how the KPMG Ethics Line works:

 

 

ONLINE FRAUD

Scam Alert

This is to alert you of the circulation of scam emails by fraudsters, requesting customers to update their Account information by clicking on a supposed 'FCMB LINK' webpage link or replying to the email. The web page then requests Customers to provide sensitive information about their accounts, Passwords, ATM Card Details & Personal Identification Number (PIN).

 

 

MOBILE AND TELEPHONE FRAUD

Mobile Fraud

Mobile Banking has made it easier than ever to check your account balance and view transactions, even when you're on the move. By taking the following steps to protect your mobile phone, you can make using our service even more secure.

 

 

CARD AND CHEQUE FRAUD

Card Fraud

Lost and stolen card fraud

This occurs when a lost or stolen card is used by a fraudster posing as you. Most lost and stolen card fraud occurs before you report the loss.

 

 

PRESS RELEASES

 

SATURDAY BANKING BRANCHES

 

BVN BRANCHES