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FCMB Contact Centre

DO YOU REQUIRE ONE ON ONE SERVICE? …It’s just a call away. Dial +23412798800 or +2347003262692265 (0700FCMBMYBANK)

FCMB Multilingual Contact Centre now operates 24 hours a day, 7 days a week and 365 days a year, including public holidays.
This means that you can now reach us from anywhere in the world and at any time of the day to enjoy excellent banking experience.

The FCMB Contact Centre is a One Stop Shop specifically designed to meet a wide variety of needs from existing and potential customers alike, via the telephone.

The Contact Centre can be easily accessed via the telephone from any location across the globe.

These services provide our Customers with the much needed convenience required to perform various basic banking transactions from the comfort of their homes, offices and indeed on the move.

The FCMB Contact Centre offers the following Services:

  • Account Balance Request
  • ATM Card Re-issuance
  • ATM Card Blocking
  • Cheque Book Request
  • Stop Cheque Order
  • Information on Branch Locations
  • Information on FCMB ATM locations
  • Information on Products and Services
  • Customer Feedback Management (Complaints, Commendations & Suggestions)
  • Internet Banking/ Transaction Password Reset.
  • Account Statement Request Via E-mail

And all other complaints, enquiries and requests

Ways to reach us:
Live chat:    (
Telephone: 012798800 or 0700FCMBMyBANK (07003262692265)
Email:          This email address is being protected from spambots. You need JavaScript enabled to view it.

First City Monument Bank - Investor Relations
Mon. 30th Mar. 2015 07:59 WAT
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