“Swift response to customers' requests”

ABUBAKAR SALIFU

“I enjoyed using mail to contact the customer care because it eliminate waiting time and my complaints receive prompt response.”

OLUWASEUN

“I enjoy the smooth transactions, the process isn't tedious.”

THOMAS FRANCA NNAJI

“Your innovative investment packages”

OLUBODUN

“I get it when i need it, it was easy to access and i have no complains regarding the fast cash loan.”

BAJOMO REMI MORENIKE

“When you have a problem and the problem is solved within a short period it's the best feeling you can have and that is what happened when I made a call to the call centre. There was no need for me to go to the bank.”

ABINYE

“I had my best experience since my history of banking with FCMB. it was really amazing.. both in speed, reception and hospitality.. They exceeded my expectations. FCMB has the best staff ever.”

ZEAL AND WILSON GLOBAL SERVICES LIMITED

“i am getting the needed assistance on financial support to my business”

MARKETPLAN VENTURES LIMITED

“The app is well program and easy to use”

ABUBAKAR JAAFAR

“Your online banking is a topnotch”

ONIFADE IDOWU VICTOR

“Security, user friendly, prompt receipt and increase limit.”

ZANDAM ABUBAKAR UMAR

“It's fast & secured”

JAYSOW ENTERPRISE

“The app is so wonderful”

ABALANNE EMMANUEL OBINWANNE

“I have never gone to the bank or the Atm without getting my funds, all is very ell and alll is very good and i am well satisfied with the bank, as i dont have any challenges since i have been using the bank”

OLAKOJO AYODELE OLAYIDE

“Problem resolved, prompt adequate attention given to my query”

OLUGBENGA

“Its seamless and easy”

ABAYOMI DAVID OLOMU

“I like the response given to request. It was so prompt and timely.”

BABALOLA

“The app is convenient and easy to use.”

ADESANYA ABAYOMI BABAJIDE

“Zero queue, crispy minted notes.”

HARUNA DAUDA YAKUNI

“Frankly, FCMB has broken the bar and set a new height in digital banking. most importantly, giving Small & Medium Entrepreneur Investment (SMEI) hope of survival amidst covid-19 battered economy.”

ANCHORVILLE INTERNATIONAL ACADEMY

“You guys are always speed in every transaction, I love banking with you guys Infact since I open this bank I dumped my other banks”

THOMAS DINAH KAJUNG

“I was really amazed at the apt response to my loan which helped me to meet my immediate need. I was truly satisfied”

UFOMBA DONALD UZOMA

“I am very impressed. Immediately l saw that l was scammed, though it was late in the night. My request was attended to promptly , sitting at the comfort of my home. Kudos to the management of fcmb”

OLUKANNI-ABOKHAI ENIOLA OLANIKE

“My reason is that I found it easily to solve my problems especially in terms of dispense error, I really appropriate the way my problems solve from home without going anywhere. Thank you.”

DAHIRU ANAS

1. “
2. Ease of opening the account.
3. Online Customer relations
4. Tendency for adequate account security
5. ”

MKPIDUT IFIOK FRANCIS

“FCMB is great and treating customers like a ?, keep it up.”

U.A.WAZIRI GLOBAL ENTERPRISE

“Reliable means of airtime purchase”

EFETOBOR MUDIAGA AMOS

“Very very good code to use. No stress at all and recommend it for everyone out there.”

ABIJE EMMANUEL

“Excellent customer service, courteous staff.”

LAWAL OWEN OLUWAPELUMI

“Since I started using my FCMB Debit Card don't come across with any disappointment.”

ABUBAKAR MUHAMMAD IDRIS

“I can withdraw cash and pay for products and services with ease.”

NEBO AMAOBI CRESCENT

“My complaint was solved as promised”

IZUNWANNE VIVIAN CHINASA

“The disbursement was fast and timely”

ECHEDON GLOBAL LINKS NIG

“Even though there was a good number of customers when I visited, I was eventually attended to by a professional team of staff and I left quite impressed.”

BABRE ANDREW DAVE

“Effective complaint resolution by courteous customer service staff.”

SAWYER TONY KHIDE

“Fast, convenient, and easy to use”

ABDULLAHI YUSHAU AUGI

“Based on my recent transactions FCMB staff are a fantastic bunch- very professional.”

SHODIMU BABATUNDE ADEDOYIN

“what an amazing bank”

SULEIMAN BALOGUN

“The atm has been very good, i have never had any problem with the machine, it pays me all the time.”

MUHAMMAD AMRAH RABILU

“Because you guys are really excellent and fast with the way you handle customers”

ZAINAB

“You are the best and still remain first for me, even with my present issue I will still rate you number one. Three of my friends already using your Bank.”

-Mudashiru Mutiu

"The staff are hardworking, and they have customers at heart as their first priority.”

-Mohammed Mu'azu

“Reliable banking services.”

-Ajayi Olaleye M

"Excellent service delivery and effective customer friendly.”

-Kaizer John Junior

“Using*329#is very helpful and easy anytime.”

-Ahmadu Ladan

“Any time I have a challenge and call the contact centre the challenges are taken care of within the shortest possible time.”

-Mbaba Katomba Igoyok

“Prompt action when I had issues with my account, it was resolved immediately.”

-Henri-Lere (Nigeria) Enterprises

“The current version of the app does everything I want, and I haven't encountered any bugs. Great work.”

-Akinlade Omotayo Israel

“I was able to resolve my issues thru the interaction with the contact centre.”

-Palmer Habeeb Ikhegbe

“Very reliable ATM, among all other Bank ATM in the market”

-Oyaifo Hawa Iyadunni Winifred & Gunfuyi Grace Oluwatoyin

“The app is easy to use and very robust.”

-Ojudun Mayowa Olayemi

“I didn't really ask them to do anything for me, I only reported a scene of fraud which was supposed to happen to my account but didn't. So, they asked me to be careful with my personal information not to share with anyone. I really appreciate the presence of one-time passwords before any online transaction happens if not, they would have cleared my account without my knowledge.”

-Henshaw Blessing Nseabasi

“You have professional bankers , your staff teamwork is professional and encouraging, I will not do business with other bank once FCMB still doing business as a family, Trust Nigeria welding is proud of you Thanks.”

-Trust Nigeria Welding Limited

“You guys are wonderful, I get my money anytime I come to any of your branches without any hitches. Your services are awesome.”

-Nzeh Chukwuma<

“The call center staff that attended to me is highly equipped and excellent in customer centrics.”

-Sanusi Afolabi Yusuf

“My complaint was attended to without having to visit the banking hall for speedy response.”

-Ibezim Emmanuel Chibuikem