We are pleased to introduce the FCMB Secure Communication- a secure and convenient way of sending your transaction requests on the go using FCMBOnline.

With FCMB Secure Communication, you will get your transactions treated without going through the hassle of visiting a branch, sending an email or speaking with a contact center agent.

Here are some of the requests you can make on FCMB Secure Communication:

  • Request for Limit Increase/Decrease on Debit Card
  • Customer Profile Update
  • Mandate Change
  • FX Fund Transfer Enquiry
  • Letter of Reference
  • Treasury Bill Request / Enquiries
  • Request for Token
  • Fixed Deposit Enquiry/Liquidate
  • Bank Draft
  • Request to set Travel Notification
  • Inquiries on Standing Instruction
  • Contact Account Officer
  • Log Complaint
  • Transfer Requests / Enquiries
  • Request for Account Unfreeze
  • Confirmation of Transfer
  • Email

To get started, simply log on to FCMBOnline with your login details and follow the two easy steps below: 

  • Click "SECURED COMMUNICATION''
  • Type in your requests and submit.

Once done, we will get the transaction treated immediately.

 

Not yet on FCMBOnline? Simply click here to register now.