Agent Application

Financial Inclusion

FCMB Agent banking started in the year 2014 with a revamped solution introduced in May 2017. The Agent Banking consists of a total of 44,000 agents as of July 2024.

Agent Banking is a simple, user-friendly, and cost-effective model that enables the delivery of secure, light banking services such as Cash deposit, withdrawal, Fund transfer, Bills payment, Airtime Recharge, BVN enrolment, and more. These services are provided through trusted, existing retail outlets within the community, making banking accessible.

This model offers a highly efficient and scalable solution for extending financial services to the unbanked and underbanked, ensuring broader financial inclusion and empowering individuals and businesses with convenient access to essential banking services.

Agent Banking Outlets

Agent banking ‘outlets’ act as the locations where the un-banked or under-served persons transact. These outlets are owned by an individual or entity who will offer payment services to the customer and by doing so earn transactional income for the services they offer.

Services Offered

  • Account Opening
  • Instant Card Issuance
  • Cash Deposit
  • Cash Withdrawal
  • Funds Transfer
  • Airtime Recharge
  • Bills Payment
  • BVN Enrolment
  • PIN Change

 

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FCMB is registered and regulated by the Securities and Exchange Commission, Nigeria, as a Receiving Banker, FMDQ Dealer, Derivatives Clearing member and Custodian.