The current outbreak of COVID-19 (Coronavirus) has led to global uncertainty, as the world deals with an unprecedented health situation. In these trying times, our prayers are with families and communities who have been impacted.

The health and welfare of our staff, customers and community are of great importance to us. As your financial partner, we remain committed to doing all we can to support you through this challenging period.

Click below links for some useful information

Branches Open From July 6 - 10, 2020.

S/N BRANCH NAME  ADDRESS
1 ASA 1, ABA 90 ASA ROAD, ABA ,ABIA STATE
2 BRASS ROAD 10 BRASS STREET, ABA, ABIA STATE
3 FAULKS ROAD 161 FAULKS ROAD ABA, ABIA STATE
4 UMUAHIA 1 5 LIBRARY AVENUE , UMUAHIA, ABIA STATE
S/N BRANCH NAME  ADDRESS
1 ABUJA AMINU KANO PLOT 112, AMINU KANO CRESCENT, OPPOSITE SHAIF PLAZA, WUSE 2,, ABUJA
2 ABUJA AREA 7 1, YOLA STREET, AREA 7,, GARKI,
3 ABUJA AREA 8 6, OGBOMOSHO STREET, AREA 8,, GARKI,
4 ABUJA BWARI 1,COUNCIL SECRETARIAT AVENUE,BWARI AREA COUNCIL,BWARI
5 GWAGWALADA 203A, PHASE ONE QUARTERS, SPECIALIST HOSPITAL ROAD, ABUJA
6 ABUJA GUDU STJUDE PLAZA, BESIDE GUDU MARKET , GUDU ABUJA
7 MAITAMA MED NO. 4 MEDITERRANEAN STREET, IMANI ESTATE, MAITAMA,, ABUJA
8 ABUJA GARKI 2 PLOT 1640, LADOKE AKINTOLA BOULEVARD, GARKI II, ABUJA., ABUJA
9 ABUJA GWARIMPA CREST PLAZA BRANCH 2ND AVENUE, CREST PLAZA,, GWARIMPA, ABUJA AREA 9
10 ABUJA JABI BRANCH MALLAM SHEHU PLAZA, PLOT 35 I.T. IGBANI STREET, OFF OBAFEMI AWOLOWO WAY, JABI, ABUJA JABI
11 ABUJA KUBWA BRANCH PLOT 136B, GADO NASKO ROAD, KUBWA, ABUJA KUBWA
12 ABUJA NASS WHITE HOUSE BASEMENT, NATIONAL ASSEMBLY COMPLEX, THREE ARMS ZONE,, ABUJA
13 ABUJA KUJE PLOT 33A, SAUKA EXTENSION, KUJE TOWN CENTRE, ABUJA
14 ABUJA AP PLAZA ASOKORO BRANCH 75, YAKUBU GOWON CRESCENT, ASOKORO, ASOKORO
15 ABUJA FIRST CITY PLAZA BRANCH PLOT 252 HERBERT MACAULAY WAY, CDB, ABUJA
16 ABUJA WUSE II BRANCH PLOT 108, ADETOKUNBO ADEMOLA CRESCENT, ZONE A08, WUSE 2, ABUJA
17 ABUJA ZONE 4 BRANCH PLOT 532, IBB WAY, ZONE 4, WUSE
S/N BRANCH NAME  ADDRESS
1 YOLA BRANCH 22, ATIKU ABUBAKAR WAY, YOLA, ADAMAWA
S/N BRANCH NAME  ADDRESS
1 EKET BRANCH GRACE BILL ROAD BY MARINA JUNCTION, EKET
2 IKOT EKPENE 5 HARLEY DRIVE, OLD STADIUM ROAD IKOT EKPENE.
3 UYO ABAK ROAD 143, ABAK ROAD, UYO
4 UYO ORON ROAD 105 ORON ROAD, UYO, AKWA IBOM STATE
S/N BRANCH NAME  ADDRESS
1 AWKA 1 84A ZIKS AVENUE AWKA
2 AWKA 2 ENUGU-ONITSHA EXPRESS WAY AWKA
3 NNEWI 1 NO 15 ORAIFITE ROAD
4 OBOSI ELECTRICAL MARKET, OBOSI, ANAMBRA
5 OKO BRANCH 4 HOSPITAL ROAD OKO ANAMBRA STATE
6 ONITSHA BRIDGEHEAD 40 UGA STREET BRIDGE HEAD ONITSHA
7 ONITSHA MAIN 9A NEW MARKET ROAD ONITSHA
8 NSUKKA BRANCH 7B UNIVERSITY ROAD, NSUKKA, ENUGU STATE
S/N BRANCH NAME  ADDRESS
1 AZARE BRANCH 4, JAMAARE ROAD, AZARE, BAUCHI
2 BAUCHI COMMERCIAL RD FORMER WOMEN DEVELOPMENT CENTRE, G.R.A., BAUCHI., BAUCHI
3 BAUCHI JOS ROAD BRANCH 19/23 JOS ROAD, BAUCHI(ISA YUGUDA HOUSE), BAUCHI
S/N BRANCH NAME  ADDRESS
1 YENAGOA 1 181 MBIAMA/YENAGOA ROAD
2 YENAGOA 2 76 MBIMAMA ROAD YENAGOA
S/N BRANCH NAME  ADDRESS
1 MAKURDI 20B NEW BRIDGE ROAD,MAKURDI
S/N BRANCH NAME  ADDRESS
1 MAIDUGURI BRANCH BAGA ROAD, BEFORE THE RAILWAY CROSSING, MAIDUGURI, BORNO
S/N BRANCH NAME  ADDRESS
1 CALABAR ROAD 14, CALABAR ROAD, CALABAR.
2 IKOM 7 CALABAR ROAD, IKOM.
S/N BRANCH NAME  ADDRESS
1 WARRI EFURUN BRANCH 68, EFFURUN SAPELE ROAD WARRI
2 WARRI 2 AIRPORT ROAD BRANCH 52, AIRPORT ROAD, WARRI
3 ASABA BRANCH 370 NNEBISI RD, ASABA
4 NNEBISI ROAD, ASABA 461 NNEBISI ROAD ASABA
S/N BRANCH NAME  ADDRESS
1 ABAKILIKI BRANCH 36B, SAM EGWU WAY, ABAKALIKI
S/N BRANCH NAME  ADDRESS
1 BENIN BRANCH 112, MISSION ROAD, BENIN
2 UGHELLI 30 EKIUGBO/WARRI ROAD, UGHELLI
3 UGBOWO BRANCH 183 USELU LAGOS ROAD BENIN
S/N BRANCH NAME  ADDRESS
1 ADO EKITI NEW SECRETARIAT ROAD ADO-EKITI
S/N BRANCH NAME  ADDRESS
1 ENUGU 2 MKT RD BRANCH 12A MARKET ROAD,ENUGU
2 GARDEN AVENUE/ ENUGU 1 41 GARDEN AVENUE GRA ENUGU
3 AGBANI TOWN 117 AGBANI RD.ENUGU
4 PRESIDENTIAL ROAD 4, PRESIDENTIAL AVENUE,ENUGU
S/N BRANCH NAME  ADDRESS
1 ASHAKA BRANCH ASHAKA CEMENT FACTORY COMPLEX, ASHAKA , GOMBE
2 GOMBE BRANCH 11 BIU LINK ROAD, OPPOSITE CENTRAL MARKET, GOMBE
S/N BRANCH NAME  ADDRESS
1 ORLU 2 5, L.N. OBIOHA ROAD, ORLU, IMO., IMO
2 OWERRI 1 81 WEATHERAL ROAD, OWERRI, IMO STATE
3 OWERRI 3 5B MBAISE RD,OWERRI, IMO STATE
S/N BRANCH NAME  ADDRESS
1 DUTSE 5, KIYAWA ROAD, DUTSE
S/N BRANCH NAME  ADDRESS
1 ALI AKILU 40,ALI AKILU ROAD,KADUNA
2 KACHIA POLICE BRANCH BESIDE KACHIA POLICE STATION, KACHIA, KADUNA.
3 YAKUBU GOWON WAY KADUNA BRANCH NO 6 YAKUBU GOWON WAY , KADUNA
4 AHMADU BELLO WAY KADUNA 2 BRANCH 1A, AHMADU BELLO WAY, KADUNA
5 KADUNA SABON TASHA BRANCH 26, KACHIA ROAD, SABON TASHA. KADUNA
6 ZARIA 1 BRANCH F3 KADUNA-GUSAU ROAD, ZARIA, KADUNA
S/N BRANCH NAME  ADDRESS
1 KANO 9C MM WAY 1 BRANCH 9C, MURTALA MOHAMMED ROAD, KANO.
2 KANO IBRAHIM TAIWO 58E, IBRAHIM TAIWO ROAD, KANO
3 KANO BOMPAI ROAD 7, BOMPAI ROAD, KANO
4 KANO MAIN 145, MURTALA MOHAMMED WAY, KANO
S/N BRANCH NAME  ADDRESS
1 KATSINA 132 IBB WAY, KATSINA
S/N BRANCH NAME  ADDRESS
1 KEBBI PLOT 20, EMIR HARUNA ROAD, BIRNIN KEBBI
S/N BRANCH NAME  ADDRESS
1 AYINGBA ALONG IDAH-AJAOKUTA ROAD,OPPOSITE GENERAL POST OFFICE,ANYIGBA.
2 LOKOJA 16 ALIYU OBAJE ROAD, OKENE/KABBA ROAD, OPPOSITE STELLA OBASANJO LIBRARY, LOKOJA
S/N BRANCH NAME  ADDRESS
1 ILORIN AZEEZ ATTAH 120 ABDULLAZEEZ ATTA ROAD ILORIN
2 ILORIN IBRAHIM TAIWO 79B,IBRAHIM TAIWO ROAD, ILORIN, KWARA STATE
3 ILORIN MURITALA 33 MURITALA MOHAMMED WAY ILORIN KWARA
S/N BRANCH NAME  ADDRESS
1 ADETOKUNBO ADEMOLA BRANCH PLOT 719A ADETOKUNBO ADEMOLA STREET, VICTORIA ISLAND, LAGOS
2 ADENIRAN OGUNSANYA BRANCH 33 ADENIRAN OGUNSANYA STREET, SURULERE, LAGOS
3 ADEOLA HOPEWELL BRANCH 38, ADEOLA HOPEWELL STREET, VICTORIA ISLAND, LAGOS
4 ADEOLA ODEKU BRANCH 11B, ADEOLA ODEKU STREET,VICTORIA ISLAND, LAGOS
5 AGEGE BRANCH OLD ABEOKUTA EXPRESS ROAD, OKO-OBA, AGEGE, LAGOS
6 AIRPORT RD BRANCH 23 /25 MURITALA MUHAMMEMED INT'L AIRPORT ROAD, IKEJA, LAGOS
7 AJAH BRANCH KM 23, BERGER BUS STOP, LEKKI-EPE EXPRESSWAY AJAH.LAGOS
8 ALABA I BRANCH OBOSI PLAZA, A-LINE, ALABA INTL MKT.ALABA.
9 ALABA II BRANCH S LINE, OLD GARAGE, ALABA ELECTRICAL SECTION, ALABA INTERNATIONAL MARKET, LAGOS
10 ALAGBADO BRANCH 757 LAGOS ABEOKUTA EXP WAY, SALOLO ALAGBADO LAGOS
11 ALLEN I BRANCH 36 ALLEN AVENUE, IKEJA, LAGOS
12 AMUWO-ODOFIN BRANCH PLOT 123 AMUWO ODOFIN ROAD, FESTAC LINK BRIDGE, AMUWO-ODOFIN, LAGOS
13 APAPA I BRANCH 28 CREEK ROAD, APAPA, LAGOS
14 ASPAMDA II BRANCH OLUSEGUN OBASANJO HALL, ASPAMDA, TRADE FAIR COMPLEX, BADAGRY EXPRESSWAY, LAGOS.
15 AWOLOWO I BRANCH 68 AWOLOWO ROAD, IKOYI, LAGOS
16 BROAD STREET BRANCH 74/76, BROAD STREET, LAGOS (ADJACENT TO METHODIST CHURCH OF THE TRINITY BY TINUBU SQUARE)
17 DAVIES STREET BRANCH 1 DAVIES STREET, UNTL BUILDING OFF MARINA, LAGOS ISLAND, LAGOS
18 FESTAC BRANCH PLOT 1572, 4TH AVENUE FESTAC TOWN, LAGOS
19 GBAGADA BRANCH 42, DIYA STREET, IFAKO GBAGADA, LAGOS
20 HEAD OFFICE BRANCH PRIMROSE TOWER, 17A, TINUBU ST., LAGOS
21 IDDO BRANCH LEVENTIS BUILDING, 2-4 IDDO ROAD, IDDO LAGOS
22 IDIMU BRANCH 218 EGBEDA-IDIMU ROAD, IDIMU, LAGOS
23 IDUMAGBO BRANCH DADDY DOHERTY HOUSE, 34 IDUMAGBO AVENUE, LAGOS ISLAND
24 IKEJA GRA BRANCH 48 ISAAC JOHN STREET, IKEJA GRA, LAGOS
25 IKORODU BRANCH 7 LAGOS ROAD, IKORODU, LAGOS
26 ILUPEJU BRANCH 25B ILUPEJU BYEPASS, OFF COKER JUNCTION, ILUPEJU, LAGOS
27 KETU BRANCH 545/547 KETU, IKORODU ROAD, LAGOS.
28 KINGSWAY ROAD BRANCH 13 AFRED REWANE STREET, KINGSWAY ROAD, IKOYI, LAGOS
29 LEKKI ADMIRALTY WAY BRANCH PLOT B, BLOCK E12E, ADMIRALTY WAY, LEKKI, LAGOS
30 LEKKI JAKANDE BRANCH 63/64 IGBOKUSHU VILLAGE, OPPOSITE JAKANDE ESTATE LEKKI
31 MARINA BRANCH 44 MARINA STREET, LAGOS ISLAND, LAGOS
32 MATORI BRANCH 91 LADIPO STREET, MATORI, LAGOS
33 MACARTHY BRANCH 12 MACARTHY STREET, ONIKAN, LAGOS
34 IKEJA LOCAL AIRPORT BRANCH MMA ZULU TERMINAL, DOMESTIC AIRPORT, IKEJA, LAGOS
35 MOTORWAYS BRANCH M1 POINT MOTORWAYS COMPLEX, IKEJA, LAGOS
36 OBA AKRAN I BRANCH 29 OBA AKRAN AVENUE, IKEJA, LAGOS
37 OGBA BRANCH 23 OGBA IJAIYE ROAD, OPP WAEC OFFICE OGBA, LAGOS
38 OGUDU BRANCH PLOT 111 OGUDU GRA,OJOTA ROAD, OGUDU, LAGOS
39 OJO BRANCH 148A OLOJO DRIVE, OJO, LAGOS.
40 OKE-ARIN BRANCH 11 IJAIYE STREET, OKE ARIN, LAGOS
41 OKOTA BRANCH 117 OKOTA ROAD, OKOTA, ISOLO, LAGOS.
42 ONIPAN BRANCH 178, IKORODU ROAD, ONIPANU, LAGOS
43 ONIRU BRANCH THE HIVE MALL, PLOT 16, T.F. KUBOYE ROAD, OFF NEW MARKET ROAD, ONIRU
44 OREGUN BRANCH 80 KUDIRAT ABIOLA WAY, OREGUN, IKEJA, LAGOS
45 ORILE COKER BRANCH BLOCK 11, SUITE 3-8, AGRIC MARKET, ODUN ADE BUS STOP, ORILE COKER, LAGOS
46 MUSHIN BRANCH 253 AGEGE MOTOR ROAD, MUSHIN, LAGOS
47 WHARF RD BRANCH ELEGANZA PLAZA, NO. 1 WHARF ROAD, APAPA, LAGOS
48 SANUSI FAFUNWA BRANCH FOUNDER'S PLACE,2 SANUSI FAFUNWA STREET VICTORIA ISLAND, LAGOS
49 YABA BRANCH 43 OJUELEGBA ROAD, SURULERE, LAGOS
50 AKUTE BRANCH 54 OJODU-AKUTE ROAD, ALAGBOLE BUS STOP, AKUTE, LAGOS.
51 APAPA II BRANCH 16 WAREHOUSE ROAD APAPA, LAGOS
52 JOSEPH STREET BRANCH 2 JOSEPH STREET, OFF MARINA, LAGOS ISLAND, LAGOS
S/N BRANCH NAME  ADDRESS
1 LAFIA 43, SANI ABACHA WAY (JOS ROAD), LAFIA, NASSARAWA., LAFIA
2 KARU PLOT 35779, MARARABA CHECKPOINT, ALONG ABUJA‑KEFFI EXPRESSWAY, KARU
3 KEFFI 75,AUDU ZANGA WAY,TSOHON TASHA ,KEFFI,
S/N BRANCH NAME  ADDRESS
1 SULEJA 18, SULEIMAN BARAU ROAD, SULEJA
2 MINNA 3, PAIKO ROAD, OPP CBN, MINNA
S/N BRANCH NAME  ADDRESS
1 SAGAMU BRANCH 141, AKARIGBO STREET, SAGAMU, OGUN STATE.
2 IJEBU-ODE I BRANCH 168, FOLAGBADE STREET, IJEBU-ODE, OGUN STATE
3 IJEBU-ODE II BRANCH 52, EJIRIN ROAD, IMEPE, IJEBU-ODE, OGUN
4 OTTA BRANCH 57IDI-IROKO ROAD, SANGO OTA, OGUN STATE
5 ABEOKUTA BRANCH 21, LALUBU STREET OKE-ILEWO ABEOKUTA, OGUN
6 AGBARA BRANCH 1, ILARO STREET, AGBARA INDUSTRIAL ESTATE, AGBARA, OGUN
7 RCCG CAMP BRANCH KM 48, LAGOS-IBADAN EXPRESSWAY, REDEEM CAMP, OGUN
S/N BRANCH NAME  ADDRESS
1 ONDO 15,YABA STREET,ONDO TOWN
2 AKURE ALAGBAKA 5 BISHOP FAGUN ROAD ALAGBAKA AKURE ONDO
3 IGBOKODA PLOT 1E,5B GRA,IGBOKODA
S/N BRANCH NAME  ADDRESS
1 ILE-IFE N03, AKARABATA LAYOUT, LAGERE ROAD ILE IFE
2 ILESHA F16 EREGURU STREET, ILESHA OSUN
S/N BRANCH NAME  ADDRESS
1 UCH BRANCH OPPOSITE TOTAL FILLING STATION, UCH, IBADAN
2 AGBOWO 30, OYO ROAD, OPPOSITE U.I POST OFFICE, IBADAN, OYO STATE
3 BODIJA BRANCH PLOT 3, UNIVERSITY OF IBADAN/SECRETERIAT ROAD, BODIJA EXTENSION, BODIJA, IBADAN
4 CHALLENGE BRANCH 10, MOSHOOD ABIOLA WAY, CHALLENGE, IBADAN, OYO STATE
5 DUGBE BRANCH 23/25 LEBANON STREET, DUGBE, IBADAN, OYO
6 IWO ROAD BRANCH 55 IWO ROAD, IBADAN, OYO STATE
7 OJOO BRANCH 1C SABO GARAGE, OJOO/IBADAN EXPRESS ROAD, OJOO, IBADAN, OYO STATE.
S/N BRANCH NAME  ADDRESS
1 BEACH ROAD JOS 4 BEACH ROAD, OPPOSITE PLATEAU STATE BOARD OF INTERNAL REVENUE OFFICE, JOS, PLATEAU
2 BRITISH AMERICAN JUNCTION BRANCH BRITISH AMERICAN TOBACCO JUNCTION, BUKURU BYPASS, JOS
3 MURTALA MOH'D WAY JOS BRANCH 7, MURTALA MOHAMMED WAY, JOS, PLATEAU
S/N BRANCH NAME  ADDRESS
1 ABULOMA BRANCH 46A ABULOMA RD, PORT HARCOURT
2 AGGREY RD 81 AGRREY ROAD, PORT HARCOURT
3 BORI BRANCH 26 ZAAKPON/POLY ROAD, BORI, PORT HARCOURT, RIVERS STATE
4 GARRISON BRANCH 85 ABA ROAD, BY GARRISON JUNCTION, PORT HARCOURT
5 IKWERRE II BRANCH 457 IKWERRE ROAD,PORT HARCOURT RIVERS STATE
6 OLU OBASANJO BRANCH 80 OLU OBASANJO ROAD, PORT HARCOURT, RIVERS STATE
7 OYIGBO BRANCH 290 OLD ABA ROAD, PORT HARCOURT-ABA ROAD, OYIGBO, RIVERS STATE.
8 PH ABA ROAD 2 9 PORT HARCOURT-ABA EXPRESSWAY, PORT HARCOURT, RIVER STATE
9 PH AZIKIWE BRANCH 7B, AZIKWE ROAD, PORT HARCOURT, RIVERS STATE
10 RUMUOKORO BRANCH 642 IKWERRE ROAD, RUMUOKORO, PORT HARCOURT, RIVERS STATE
11 RUMUOMASI BRANCH 2/3 RUMUOKORO STREET, RUMUOMASI, PORT HARCOURT, RIVERS STATE
12 TRANS AMADI II BRANCH 117 TRANS AMADI INDUSTRIAL LAYOUT, PORT HARCOURT
13 TRANS AMADI III BRANCH PLOT 466/467, TRANS AMADI INDUSTRIAL L/OUT, PORT HARCOURT, RIVERS STATE
S/N BRANCH NAME  ADDRESS
1 SOKOTO 27 SANI ABACHA WAY(OLD KANO ROAD), SOKOTO
S/N BRANCH NAME  ADDRESS
1 JALINGO BRANCH 73, HAMMARUWA WAY, JALINGO, TARABA
S/N BRANCH NAME  ADDRESS
1 DAMATURU BRANCH 29/32 BUKAR ABBA IBRAHIM WAY, DAMATURU, YOBE
S/N BRANCH NAME  ADDRESS
1 GUSAU PLOT 103, SANI ABACHA WAY, GUSAU

As an organization, we must seek to build trust in the communities we serve and help those less fortunate than ourselves by demonstrating we are here for more than just growing our bottom line. Here are a few things we've done in this regard:

  • By far our most significant contribution – of N250 million - has been to the intervention initiative set up by the Central Bank of Nigeria (CBN), in partnership with the private sector, to assist the Federal Government respond effectively to COVID-19, known as the Private Sector Coalition Against COVID-19 (CACOVID) . The fund will also support households and businesses to mitigate the impact of the virus, through the building of isolation and treatment centres, providing personal protective equipment and distributing food to over 10 million of the most economically vulnerable Nigerians. You can find more information about CACOVID on the following social media handles:
    Facebook - @cacovidng
    Twitter - @cacovidng
    IG - @cacovidng
    Website – www.cacovid.org
  • Also, FCMB is further providing relief items to challenged individuals and households across Nigeria affected by the lockdown by working with various charities and state governments. The palliatives include Personal Protective Equipment for health workers, and various food items to sustain a large section of the population whose means of livelihood have been affected by COVID-19 and the prevalent lockdown
  • The Bank is also sponsoring the testing of 3,000 people in Ogun state to determine their COVID-19 status. This support, in partnership with the Ogun State Ministry of Health, is complementing the State’s effort to determine and mitigate the extent of the spread of the epidemic.
  • We are also supporting our borrowing customers by providing payment moratoria during this period, to ensure they are able to survive and continue to pay their workers. We will continue to look for ways to support our customers, employees and communities throughout this period.
  • We have joined a coalition of partners led by Babban Gona to create Givefood.ng, an emergency food relief platform that is capable of getting over 1 million meals, donated by caring people, just like you, to those in need every week. Please visit https://givefood.ng/ to find out how you can make a difference with as little as N2,000.

As we are playing our part, please continue to play yours by staying safe at home as much as possible and staying connected.

We have taken important safety precautions, in line with guidelines issued by the World
Health Organisation (WHO), Nigeria Centre for Disease Control (NCDC) and other
relevant health authorities. These include:

  • All staff and customers must wear face masks for the duration of their stay in our branches
  • Deployment of Security Guards at the entrances of all our premises to check
    temperatures using hand-held scanners.
  • Provision of hand sanitizers which must be used before entry into the banking halls and ATM areas
  • Social distancing being maintained at all times; please follow the directions of the staff and security personnel
  • Hourly cleaning of teller counters, Customer Service Officers' tables and bulk
    counting counters at all our bank branches with disinfectants. This also
    applies at all customer service locations of our non-bank subsidiaries, where
    applicable.
  • Hourly cleaning of lifts and lift buttons with disinfectants at all multi-storey
    buildings of all FCMB Group subsidiaries.
  • Suspension of all international trips to regions with widespread community
    transmission (Including China, Europe Schengen area, Iran, Ireland, South
    Korea, the UK, and the USA), until further notice.
  • Encouraging our customers to adopt electronic transaction channels, instead of going
    to a physical branch or office, as research suggests that while viruses survive
    on most surfaces for around 48 hours, paper money can transport a live flu virus for
    up to 17 days.

You have an important responsibility to protect yourself and loved ones from the risk of
getting infected with coronavirus. Here are a few tips that can help:

  • Regularly wash your hands with soap and running water for at least 20 seconds. Where
    these are not available, use an alcohol-based hand sanitizer.
  • Maintain at the least a 6 feet distance between yourself and anyone who is coughing
    or sneezing. Also, avoid crowded places as this increase chances of viral
    transmission if there are people already infected.
  • Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze.
    Then dispose of the used tissue immediately.
  • Research suggests that paper money can transport a live flu virus for up to 17 days.
    So, we encourage you to make use of our self-service channels to conveniently
    transact anywhere and anytime.
  • Stay home if you feel unwell. If you have a fever, cough, and difficulty breathing,
    seek medical attention and call the Nigeria Centre for Disease Control
    (NCDC) 24/7 toll-free line 080097000010.

For more information, kindly visit the NCDC Covid-19 update page
https://covid19.ncdc.gov.ng/

If you have a fever, cough, and difficulty breathing, seek medical attention immediately and also call the Nigeria Centre for Disease Control (NCDC) 24/7 toll-free line 080097000010.

For more information, kindly visit the NCDC Covid-19 update page https://covid19.ncdc.gov.ng/

The World Health Organization (WHO), Nigeria Centre for Disease Control (NCDC) and health agencies have advised several safety measures to stay safe at this time, including limiting exposure to crowds. Importantly, research suggests that while viruses survive on most surfaces for around 48 hours, paper money can transport a live flu virus for up to 17 days.

Thus, in addition to measures we have put in place at our branches to reduce the risk of potential transmission, we encourage you to minimize cash transactions by using our self-service channels to securely and conveniently transact anywhere and anytime. These include:

  • FCMB New Mobile - Visit the app store on your smartphone, search for ‘FCMB New Mobile’ and download to enjoy an amazing experience on our new app. The best part is that you can manage both your personal and business accounts on FCMB New Mobile
  • FCMB Cards - Use your card for online transactions and on POS terminals
  • USSD - Dial *329# to register for transactions and do much more on your mobile phone, even when you do not have data or even a smartphone
  • FCMB Online - Login to our internet banking platforms for IndividualBusiness and Corporate Customers

To support efforts to curtail further spread of the virus, we are modifying our operations in a few ways to ensure we can serve you better:

  • Suspension of Saturday Banking – We will no longer offer Saturday Banking at any of our branches until further notice
  • Many of our branches are open nationwide, however, as a safety precaution, we will be alternating operations at some branches. Click here to see which FCMB branches are open this week.
  • All our ATMs nationwide remain fully functional

All our electronic banking channels (FCMB New Mobile, *329#, FCMB Online, Temi) remain fully functional. You can also reach our 24/7 Contact Centre on 07003290000 or via Whatsapp on (+234) 090 999 99814 or (+234) 090 999 99815.

Fraudsters are actively in operations right now, exploiting the fear and uncertainty created by Covid-19 to prey on innocent people. These criminals call, SMS or email customers with fake claims that their bank accounts have been frozen or closed, then ask the customers to provide their BVN and personal account details to reactivate their accounts.

Please note that this is a fraudulent attempt to steal your money. While our branches are temporarily closed in response to the spread of coronavirus in Nigeria, your account remains fully operational.

To protect yourself from scammers, you should also keep the following tips in mind:

  • Never share sensitive banking information (BVN, OTPs, CVVs, Card Numbers, PINs, or any other information that secures your bank account) with anyone over the phone or online. No staff of FCMB will ever ask you to provide this information.
  • Beware of social media posts with fake information or links that take you to a page asking you to provide personal banking information.
  • Always verify the senders of emails you receive, be wary of clicking links in unsolicited emails or SMS.

If you suspect any fraudulent activity on your account, please send an email immediately to frauddesk@fcmb.com, or call FCMB customer service immediately on 0700 329 0000.