First City Monument Bank | Quality Policy

Quality Policy Statement

At First City monument Bank, we provide excellent financial services in line with applicable requirements. We remain guided by our commitment to:

Customer Focus

Total service delivery through a customer – first approach.

Getting It Right

A thorough quality check of products and services prior to and after delivery to the customer.

Continuous Improvement

Effective continual improvement of our quality management system with the participation of all employees.

my bank and I