Need to activate your FCMBOnline token?

Simply follow the steps below on your desktop/laptop and smartphone to activate:

STEP A: On Your Desktop/Laptop

1. Click here to log in and select the Home Option
2. Select My Profile
3. Choose Soft Token (Ensure the soft token serial number is displayed)
4. Select Get QR Code
5. A bar code will appear (go to STEP B below)

STEP B: On Your Smartphone

1. Search for FCMBOnline Token on your mobile application store (Google Play Store or IOS Appstore)
2. Download and install the app, then click Open
3. Select Scan QR Code to activate New User on the Activation Menu of the app
4. Place the phone camera to scan the QR code displayed on the screen of the desktop/laptop in number 5 (STEP A above) to activate
5. You will receive a successful activation message

How To Approve Transaction:

OPTION 1:

1. At login, pending transaction icon on the left-hand side
2. Click on the pending transaction icon to access the approval page
3. Select transaction by selection specific transaction or select all to approve all pending transactions Choose Action to Approve or Decline
4. IF APPROVED is selected, input transaction password, comment if needed and token Click on Submit
5. IF DECLINE is selected, input transection password, comment and submit

OPTION 2:

Login and select Other Transactions:

1. Click on APPROVALS
2. Select transaction by selection specific transaction or select all to approve all pending transactions Choose Action to Approve or Decline
3. IF APPROVED is selected, input transaction password, comment if needed and token
4. Click on Submit
5. IF DECLINE is selected, input transection password, comment and submit

How To Change Login Password

1. Click on Menu Bar
2. Click on Profile picture
3. Click on My Profile
4. Click on change Login Password
5. Input current password
6. Input new password
7. Confirm new password
8. Click on submit

How To Change Transaction Password

1. Click on Menu Bar
2. Click on Profile picture
3. Click on My Profile
4. Click on change Transaction Password
5. Input current password
6. Input new password
7. Confirm new password
8. Click on submit

STATEMENT

Account Statement:

1. Select account for the statement
2. Choose START DATE
3. Choose END DATE
4. Select KEYWORD to specify your search
5. Click on Search
6. Scroll down and select the FILE FORMAT of your choice to download on your system or
7. Check EXPORT BY EMAIL to send to your email by selecting the FILE FORMAT of your choice

How To Initiate Bills Payment via Quick Teller On FCMBOnline Corporate

Go To Bills Payments

QUICK TELLER:

1. Click on Quick Teller
2. Select New Transfer
3. Select account to be debited
4. Select Biller Category
5. Select the biller
6. Select Payment For
7. Input the beneficiary's phone number/details
8. Input the amount
9. Click on NEXT
10. Confirm payment and click on NEXT
11. Input PASSWARD and Token PIN
12. Click on Submit

Quick Teller Payment Reports:

1. Click on FILTER
2. Select account for the statement
3. Choose START DATE
4. Choose END DATE
5. Select KEYWORD to specify your search
6. Click on Search
7. Scroll and select payment to view or download
8. Click on DETAILS to view or Click on RECEIPT to download

GO TO LOCAL PAYMENT:

1. Click on Bulk Payment:
2. Click New Schedule
3. Download the template if you are yet to
4. Fill the schedule template downloaded with beneficiaries details and amounts
5. Click on Upload File from the Bulk Payment
6. Select the schedule template where you save it to verify
7. Click on create Schedule
8. Click on Single Debit/Multiple Debit
9. Input Description
10. Select POST DATED or Not POST DATE
11. Click on NEXT
12. Confirm payment and click NEXT
13. Input TRANSACTION PASSWORD and Token PIN
14. Click on SUBMIT

BULK PAYMENT REPORT:

1. Go to local payment
2. Click on Bulk payment
3. Under REPORT:
4. Select account for the statement
5. Choose START DATE
6. Choose END DATE
7. Select KEYWORD to specify your search
8. Click on Search
9. Scroll and select payment to view or download
10. Click on DETAILS to view or Click on RECEIPT to download

BANK CODE:

1. Go to Local Payments
2. Click on Bulk payment
3. Clink on Banks
4. Search Bank in Keyword to view bank code

ACCOUNT NAME VERIFICATION:

1. Go to local payment
2. Click on bulk payment
3. Click on Account Name Verification
4. Download template
5. Fill the template
6. Click on Account confirmation to verify

GO TO BILLS PAYMENTS:

REMITA:

1. Click on Remita
2. Click on New Transfer
3. Select account to be debited
4. Input the RRR (Remita Retrival Ref)
5. Click on Confirm RRR
6. Review and confirmation details
7. Click on OK/Continue
8. Input PASSWORD and Token PIN
9. Click on SUBMIT

REMITA PAYMENT REPORT:

1. Select account for the statement
2. Choose START DATE
3. Choose END DATE
4. Select KEYWORD to specify your search
5. Click on Search
6. Scroll and select payment to view or download
7. Click on DETAILS to view or Click on RECEIPT to download

GO TO LOCAL PAYMENTS:

SINGLE PAYMENT:

1. Click on Single Payment
2. Click on New Transfer
3. Select Account to be debited
4. Type account number
5. Select bank name to search
6. Or check select bar to search bank name manually
7. Input the amount
8. Select transfer mode: RTGS (Next Business Day) or Instant Transfer (NIP)
9. Input Narration
10. Choose Payment Schedule: One off or Scheduled One off
11. Check add beneficiary for new account number to save
12. Click on NEXT
13. Confirm payment and click NEXT
14. Input PASSWORD and Token PIN
15. Click on SUBMIT

SINGLE PAYMENT REPORT:

1. Go to local payment
2. Click on Single Payment
3. Click on Report "filter"
4. Select account for the statement
5. Choose START DATE
6. Choose END DATE
7. Select KEYWORD to specify your search
8. Click on Search
9. Scroll and select payment to view or download
10. Click on DETAILS to view or Click on RECEIPT to download

BENEFICIARY MANAGEMENT:

1. Go to local payment
2. Click on Single payment
3. Click on Beneficiaries "filter"
4. Type the name or account number to modify in keyword search
5. Click on search
6. TO ADD NEW BENEFICIARY
7. Click on new beneficiary
8. Check on select and select beneficiary's bank
9. Input beneficiary's account number
10. Click on validate to confirm
11. Submit to save.