March 27, 2017: First City Monument Bank (FCMB) Limited has opened two additional ultra-modern and full service branches in Lagos and Ogun states. The latest touch points are located at The Hive Mall, Plot 16, T.F. Kuboye Road, Oniru, Victoria Island in Lagos and within the RCCG Redemption Camp (popularly known as Redeem Camp) situated at KM 48, Lagos-Ibadan Expressway in Ogun state. These bring to 205 the number of branches of the Bank spread across Nigeria.
In a statement, FCMB explained that the development is part of its strategic expansion plan to ensure that existing and potential customers continuously enjoy the excellent service offerings which the Bank is known for since its establishment 34 years ago. It added that the location of the branches at Oniru and Redemption Camp takes into consideration convenience for people in Oniru, parts of Victoria Island and Lekki in Lagos and Mowe, Ibafo and adjoining areas in Ogun state along the Lagos-Ibadan Expressway, which is a major gateway to other parts of Nigeria.
Speaking on the opening of the new branches, the Managing Director of First City Monument Bank, Mr. Adam Nuru said that the Bank is pleased to open additional branches in Lagos and Ogun states to further extend the lender’s reach and promote financial inclusion by bringing the Bank’s services closer to customers, businesses and the general public in line with its position as a leading retail and commercial bank.
‘’Though most of our customers prefer to carry out transactions from wherever they are, using our alternate channels such as FCMBMobile, FCMBOnline, USSD Quick Recharge and ATMs widely spread across the country, some customers still prefer human interactions when banking. These additional customer touch points will deepen our commitment in providing customers with simple, helpful and reliable banking services’’, he stated.
Mr. Adam assured that FCMB, ‘’will continue to raise the bar in the manner in which customers are served and the kind of environment under which such services are rendered so as to effectively empower Nigerians and our customers in particular’’.
In his comment, the Vice President and Divisional Head, Service Management and Technology of FCMB, Mr. Oluwakayode Adigun, reiterated the Bank’s commitment to deploy smart branching and technology to attain its strategic network expansion.
‘’Our new branches at Oniru and Redemption Camp are equipped with ultra-modern facilities that provide flexibility, security and comfort. They also bring with them, something special in terms of structure, aesthetics and above all, the excellent customer experience provided in all our branches nationwide by our excellent team of service professionals who will offer the latest banking solutions, such as mobile, internet banking and other self-service options’’, Mr. Adigun said.
First City Monument Bank (FCMB) Limited is a member of FCMB Group Plc, which is one of the leading financial services institutions in Nigeria, with subsidiaries that are market leaders in their respective segments. Following a successful transformation into a retail and commercial banking-led group, FCMB expects to continue to distinguish itself by delivering exceptional services, while enhancing the growth and achievement of the personal and business aspirations of its customers.